Housing Association



Covid-19 Latest Information



UPDATED 30/11/2021

Dear Tenants and Support Team

The safety and wellbeing of our tenants is always our priority. Throughout the pandemic New Foundations have been in regular contact with both you and your support teams to ensure your safety and comfort.

The Covid-19 advice from government is still changeable, New Foundations will always try to keep you informed of the relevant updated information.


The Coronavirus rules from 30th November 2021

Date Nov 30


The Coronavirus rules have changed in England.

This is because of a new Covid variant called Omicron. 

Omicron VariantNew Measures

What has changed?

The rules around face coverings have changed. 

Phone call out


You need to wear a face covering in shops, public transport and some other businesses such as banks and hairdressers. 

Mask BusShops 1


You do not need to wear face coverings in hospitality venues such as pubs and restaurants. 

Pub Social 1

Other changes

People arriving in the country from abroad must take a PCR test and self isolate until they receive a negative result. 

Plane1Swab TestStay Home 2 Weeks

All contacts of suspected Omicron cases must self isolate, even if they are fully vaccinated. They will be contacted by NHS Test and Trace. 

Omicron InvestigateContact Trace 2

What has stayed the same

Social distancing 

No limits on how many people can meet.

Dinner party 1
1m-plus guidance removed (except in some places like hospitals).

Social Distancing Hospital 1

No limits on guests at weddings and funerals.

No limits on people attending concerts, theatres or sports events.

Music festivalTheatreFootball Ground



Repairs and Maintenance

New Foundations have been carrying out non-urgent and planned maintenance since 12 April 2021. This means that if you and other people you live with are happy, we will visit your home whenever a repair is reported. If you have any concerns at all about a member of the team visiting your home, please get in touch and we will do everything we can to help.

If you have a repair or fault in your home, as always, you can report this to our office on 01706 835333 or through the website via the ‘report a fault’ section. If you have an out of hours emergency, please contact your Emergency Repairs Officer, details on the Contact us page. 


For updated information about Covid -19 go to the Downloads section, you can also print this information to share with your fellow tenants and your support team.




New Foundations Housing Association is a non-profit registered provider of social housing, established in 2003. Our focus is to provide quality housing for adults with learning disabilities and or physical disabilities. In addition we are at the forefront of providing for the housing needs of adults with autism.

  • We develop and manage services throughout the United Kingdom.
  • All our tenants enjoy the security of an assured tenancy agreement .
  • We understand our tenants communicate what they want and need in many different ways.
  • We respect the individuality of  all our tenants.
  • We work in partnership with tenants, their advocates, their support providers and/or service commissioners, each having a pre-agreed, clearly defined role.
  • All our houses are provided on a bespoke basis.
  • We will actively consult with tenants and/or their advocates to develop opportunities for tenants to be involved in decisions affecting their lives.
  • We currently have 203 tenants throughout the UK and work with a variety of organisations.
  • Being a medium sized organisation, means we are able to offer a more personal service.